Terms & Conditions of Sale

All orders are accepted and executed on the understanding that the purchaser is bound by the following conditions of sale, which shall constitute a binding contract,
except where specifically varied in writing. In the event of the customer’s
order containing conditions contrary to these conditions of sale they are not
accepted without written consent from Shop Shields.


Orders placed via our web site will be treated as firm orders and processed
accordingly. Requests for quotations must be made by email, online form or

Unless confirmation of telephone orders is clearly marked on the official orders the
Shop Shields will accept no responsibility for duplication of despatch.

Bespoke orders are available to your specification and must be paid for in full,
confirmed in writing or email before manufacture starts. Delivery lead times
for these items are approximately 1 week.


Prices shown on our web site are in UK Sterling. Changes in quantity may affect price. Shop Shields reserve the right to vary prices without notice and to charge the
Purchaser the price ruling at date of despatch. All prices on product pages are
shown inclusive of VAT and delivery which will be charged at the appropriate

Web site prices may vary from issued price list prices, where a price is lower on the
web site, the lower price only applies to orders placed and processed via the
web site.


Delivery lead times are given in good faith and Shop Shields will not be responsible for
any kind of delay in transit. We accept no liability and the buyer has no right
to cancel the order if the delivery is delayed beyond the estimated time unless
we have specifically agreed in writing to deliver on a particular date at an
extra cost to the buyer.

Shop Shields accepts no responsibility for any consequences, financial or otherwise, for
failure of the customer to receive goods at the delivery address provided by
the customer.

Goods delivered by carrier will require a signature to acknowledge receipt of the

If the goods are delivered and appear not in good condition, they must be signed for
as received in damaged condition. Unless this is done, Shop Shields will accept
no responsibility for subsequent claims in respect of damaged or faulty goods.

In the event of goods being returned to Shop Shields because of failure by the customer
to receive the goods, the customer will be liable for the costs incurred in
returning the goods to Shop Shields. No re-delivery will be made until the
customer has paid for the cost of a second delivery and reimbursed Shop Shields
for the cost of returning the goods to Shop Shields.


Whatever your reason we offer a refund or exchange within 28 days of delivery or collection.

This is not valid for Bespoke Shop Shields or Checkout Shields. Unless the items are faulty, all products must be returned in the original packaging and in a condition so they can be resold.

Please notify us via [email protected] within 14 days of receiving your order, with the items you would like to return. You will then have 14 days to send the
goods back to us.

Please note that you remain responsible for the return of the items until they reach us and the cost of return postage/delivery of the items.

If the items are faulty then then your delivery charge will be refunded.


Payment is to be made prior to goods being dispatched. We accept Paypal, most credit and debit cards and bacs payment there is an handling charge of 2% on credit cards.


The ownership of the goods shall remain with Shop Shields until such time as all
sums owing to Shop Shield  whether under this contract or any other contract
have been paid.

Bespoke Orders

Orders placed cannot be cancelled except with Shop Shield’s written consent and on the terms which will indemnify Shop Shields against any damages or consequential
loss. Goods returned without Shop Shields’ consent will not be accepted for
credit. The Company cannot accept, for whatever reason cancellation of
contracts covering the supply of goods manufactured or purchased to the
Purchaser’s specification or at the Purchaser’s request. Such goods must be
taken by the Purchaser and paid in full. The Purchaser will also be liable to
compensate Shop Shields for any partly finished products, stock of material and
tools held for the manufacture or supply of such goods.

Agents and Representatives

Any prices and/or delivery dates quoted by agents or representatives of Shop Shields are
subject to the confirmation by Shop Shields. Shop Shields will not accept any
liability arising out of any statement by its agents or representatives as to
the specifications of any product or its suitability for a purpose unless
confirmed in writing by Shop Shields.

Cases Beyond Control

Shop Shields shall have the option to suspend or terminate any unperformed obligations under any contract if such obligations are interfered by war, strikes, accidents,
pandemics, government shutdowns or any other causes beyond the Shop Shields’

Patterns-Drawings-Tools Etc

Unless otherwise agreed, all patterns, drawings, tools, etc. produced by Shop Shields
or its agents will remain the property of Shop Shields and any payment in total
or part made by the Purchaser towards the cost of such items does not confer
any right of ownership. The Purchaser shall not utilise, reproduce or
communicate knowingly of such items to any third party without the express
authority in writing of the company and shall return to Shop Shields any such
items at the Shop Shields’ request.

Updating Range

Our range of products is continually being revised and updated. We reserve the right to change specifications without prior notice

Limited Liability

Any liability which we may incur to you in contract or tort (including liability in
negligence) arising out of or as a result of:

– Any failure to supply or deliver goods;

– Any delay in delivery of goods;

– Any defect in any goods or service;

–  failure of a product to perform where
liability for testing for suitability lays with you;

shall be limited to the purchase price of the goods in question. Your statutory rights
are not affected.

Liability to third parties

You shall indemnify us in respect of any liability and all losses, costs, charges and
expenses which we may suffer or incur by reason of any claim (including for
liability in negligence) made by third parties in respect of or arising out of
the state, conditions or use of goods (including, without limitations, goods
resold to third parties whether or not despatched directly to third parties at
your request) or in any other way relating to the goods.

Force Majeure

We shall incur no liability for failure to perform our obligations thereunder due to the
existence of circumstances which we have not caused and which are beyond our

These conditions of sale shall be construed in accordance with the laws of England and if any question, dispute or difference shall arise between the parties in respect of
their interpretation, the same shall be referred by agreement to a single
arbitrator otherwise it shall be referred to arbitration under the provisions
also being applicable to the case of reference to a single arbitrator.

Company refers to Iver Leaf Ltd trading as Shop Shields of Granville House,Wallingford Road, Uxbridge, Middlesex, UB8 2RW

Purchaser refers to the person(s) placing/placed the order via email, phone or online.

Goods refers to products/services purchased from Shop Shields via email, phone or

Web site refers to www.shopshields.co.uk.